The Moodie Davitt Smile Raising Charity DinnerThe Moodie Davitt Smile Raising Charity Dinner
Singapore - 6 May, 2023
2023-05-06 08:00:00
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  • About
    • Organisers
    • Terms and Conditions
  • News
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  • Partners
    • Partners
    • Partnership Opportunities
  • Contacts
Krystyna Pokholchuk

Krystyna
Pokholchuk

Manager for Customer Experience Accreditation, ACI World

Krystyna Pokholchuk joined ACI World in 2014 to insource Airport Service Quality (ASQ) program. She was instrumental in establishing relationships with members and business partners, developing processes, tools and deliverables, onboarding, and customer care. Currently oversees Airport Customer Experience Accreditation, helping airports enhance their customer experience management, identify, and implement new practices, and improve customer satisfaction. She has over 15 years of multifaced international experience and proven success in cross-functional roles including business development, process improvement, change management, and customer experience.

Other Speakers

SALVATORE ARICOSalvatore Arico
Stefano BStefano Baronci
Vincent-Boinay-976x549Vincent Boinay
Z Campbell NewZenola Campbell
Charles ChenCharles Chen
Long ChiuLong Chiu
RameshRamesh Cidambi
Andrew Cowan 2Andrew Cowan
Dermot Davitt Colour HeadshotDermot Davitt
Stewart DryburghStewart Dryburgh
Luis FelipeLuis Felipe de Oliveira
A Ford PhotoAndrew Ford
VinoopGoel-IATAVinoop Goel
Paul Griffiths, CEO (10)Paul Griffiths
Todd HandcockTodd Handcock
Fjolla Holzleithner 2Fjolla Holzleithner
KiranKiran Jain
Séverine Lanthier_Lagardère Travel RetailSéverine Lanthier
martin-moodie-red-backdropMartin Moodie
Thabet-Musleh-Thabet Musleh
PHILLIP NGUYENPhillip Nguyen
Liz OrtigueraLiz Ortiguera
Xavier-RossinyolXavier Rossinyol
Photo ARAntoine
Rostworowski
Sandra TassilySandra Tassilly
Alby 2021Alby Tsang
Sunil Tuli_picSunil Tuli
Heidi Van RoonHeidi Van Roon
Tina M WilliamsTina Williams
MDMathieu Daubert
Sue Kyung Lee (Cropped)Sue Kyung Lee
Mike Tansey - Headshot - August 21 (1)Mike Tansey
(Photo: RENDY ARYANTO/VVS.sg)Lim Peck Hoon
Teo Chew HoonTeo Chew Hoon
Mohit-Lal-Pernod-Ricard-Global-Travel-Retail-Chairman-CEO-731x1024Mohit Lal
Jaya Singh HeadshotJaya Singh
Jean HungJean Hung

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